FastTrack System Status-March 8, 2010, Friday, 7:21 PM Eastern time

The evening update for March 8th is now available.

FastTrack System Status-March 5, 2010, Friday, 7:15 PM Eastern time

The evening update for March 5th is now available.

FastTrack System Status-March 4, 2010, Thursday, 7:14 PM Eastern time

The evening update for March 4th is now available.

FastTrack System Status-March 3, 2010, Wednesday, 7:20 PM Eastern time

The evening update for March 3rd is now available.

FastTrack System Status-March 2, 2010, Tuesday, 7:17 PM Eastern time

The evening update for March 2nd is now available.

FastTrack System Status-March 1, 2010, Monday, 7:17 PM Eastern time

The evening update for March 1st is now available.

FastTrack System Status-February 26, 2010, Friday, 7:19 PM Eastern time

The evening update for February 26th are now available.

FastTrack System Status-February 25, 2010, Thursday, 7:30 PM Eastern time

The evening update for February 25th are now available.

FastTrack System Status-February 24, 2010, Wednesday, 7:30 PM Eastern time

The evening update for February 24th are now available.

FastTrack System Status-February 23, 2010, Tuesday, 7:30 PM Eastern time

The evening update for February 23rd are now available.

FastTrack System Status-February 22, 2010, Monday, 7:30 PM Eastern time

The evening update for February 22nd are now available.

FastTrack System Status-February 19, 2010, Friday, 7:20 PM Eastern time

The evening update for February 19th are now available.

FastTrack System Status-February 18, 2010, Thursday, 7:15 PM Eastern time

The evening update for February 18th are now available.

FastTrack System Status-February 17, 2010, Wednesday, 7:15 PM Eastern time

The revisions for February 17th are now available.

FastTrack System Status-February 16, 2010, Tuesday, 7:25 PM Eastern time

The revisions for February 16th are now available.

FastTrack System Status-February 16, 2010, Tuesday, 9:20AM Eastern time

An Online Integrity Check using FTComm seems to be fixing all corrupted database problems. Try the OLIC even if it failed over the weekend. That problem is resolved.

If OLIC does not work for you, please call 866-295-0166 x 2 for assistance.

FastTrack System Status-February 15, 2010, Monday, 2:40PM PM Eastern time

We are doing server maintenance over this market holiday, and this has caused some users to get corrupt data error messages. 

This was our mistake. To fix this problem, please use FTComm do an Online Integrity Check. If this fails to solve the problem, then please use FTComm to install new databases. If you subscribe to FastTrack's mutual funds services then you should download

  1. Indexes Database
  2. Funds Database
  3. Funds Pro Database
  4. ETF DataBase

If you subscribe to stocks, please install the 

  1. Indexes Database. 
  2. Stocks1 Database
  3. Stocks2 Database

We regret the inconvenience, and appreciate your patience. We will reopen for regular technical support Tuesday at 9:00AM Eastern.

FastTrack System Status-February 13, 2010, Saturday, 11:15 PM Eastern time

The revisions for February 13th are now available.

FastTrack System Status-February 12, 2010 7:15 PM Eastern time

The evening update for February 12th is now available.

FastTrack System Status-February 11, 2010 7:13 PM Eastern time

The evening update for February 11th is now available.

FastTrack System Status-February 10, 2010 7:22 PM Eastern time

The evening update for February 10th is now available.

FastTrack System Status-February 9, 2010 7:12 PM Eastern time

The evening update for February 9th is now available.

FastTrack System Status-February 8, 2010 7:12 PM Eastern time

The evening update for February 8th is now available.

FastTrack System Status-February 6, 2010 11:00 AM Eastern time

The Sentiment data (breadth, New Highs, Up Volume, etc.) has been revised and posted to the online update. FTcomm 'Data Update" or "Online Integrity Check" will fix the data. The data was not available from Dow Jones at our regular update time (about 7PM) on Friday.

FastTrack System Status-February 5, 2010 7:16 PM Eastern time

The evening update for February 4th is now available. During our downloads the Nasdsaq advance, decline , new highs ,and new lows did not provide a price for the this evening. They will appear as no change in price from the previous day. We are working through the weekend to correct the problem.

FastTrack System Status-February 4, 2010 7:15 PM Eastern time

The evening update for February 4th is now available.

FastTrack System Status-February 3, 2010 7:15 PM Eastern time

The evening update for February 3rd is now available.

FastTrack System Status-February 2, 2010 7:15 PM Eastern time

The evening update for February 2nd is now available.

FastTrack System Status-February 1,2010 7:15 PM Eastern time

The evening update for February 1st is now available.

FastTrack System Status-January 29 ,2010 7:21 PM Eastern time

The evening update for January 29th  is now available.

FastTrack System Status-January 28 ,2010 7:13 PM Eastern time

The evening update for January 28th  is now available.

FastTrack System Status-January 27 ,2010 7:20 PM Eastern time

The evening update for January 27th  is now available.

FastTrack System Status-January 26 ,2010 7:20 PM Eastern time

The evening update for January 26th  is now available.

FastTrack System Status-January 25 ,2010 7:17 PM Eastern time

The evening update for January 25th  is now available.

FastTrack System Status-January 22 ,2010 7:18 PM Eastern time

The evening update for January 22nd  is now available.

FastTrack System Status-January 21 ,2010 7:21 PM Eastern time

The evening update for January 21st  is now available.

FastTrack System Status-January 20 ,2010 7:29 PM Eastern time

The evening update for January 20th  is now available.

FastTrack System Status-January 19 ,2010 7:25 PM Eastern time

The evening update for January 19th  is now available.

FastTrack System Status-January 15 ,2010 7:13 PM Eastern time

The evening update for January 15th  is now available.

FastTrack System Status-January 14 ,2010 7:10 PM Eastern time

The evening update for January 14th  is now available.

FastTrack System Status-January 13 ,2010 7:10 PM Eastern time

The evening update for January 13th  is now available.

FastTrack System Status-January 12 ,2010 7:10 PM Eastern time

The evening update for January 12th  is now available.

FastTrack System Status-January 11 ,2010 7:32 PM Eastern time

The evening update for January 11th  is now available.

Added January 11th 10:30AM
  1. Holiday delays: The fund companies (and their agents) do not complete their in house processing deadlines and fail to provide prices to NASDAQ. We suspect many employees leave their offices early or take vacation during the holidays. Here at FastTrack, we do not schedule vacation time during the end of year holidays.
  2. A change in NASDAQ requirements: They now allow funds a second deadline up to 8:00PM Eastern to report prices . . . this is too late to make our evening processing requirements. Fortunately, on most evenings, most funds still keep to the 6:00PM deadline. Late prices are corrected the next morning from an overnight NASDAQ feed and hand-correction of remaining issues.
  3. End of Year Dividends: Dividends are reported on a closing price basis . . . so the price has to be right. This causes funds to miss NASDAQ deadlines. In a few cases, the data (this year Rydex data) has to be collected by hand over the phone. A few funds did not report prices for three days at the end of the year.
FastTrackers, take this action to ensure correct data

To get corrections, please do an FTComm "Data Update"  this  morning, the 12th. Most mornings corrections are available about 10:30AM Eastern time. All failed range prices will have been be checked and corrected. It is not necessary to do an Online Integrity Check to get these corrections (takes much longer than a Data Update). Those who do not do this additional update will receive corrections in tonight's download.

10:30A more detail .  . .

We get the same downloads as most providers, for example,  Yahoo. As you can see, the ICLLX for last night is in error in the list of prices at the bottom-right-center. 11.29 was the price fed data providers last night. At the top right, Yahoo provides the corrected "real-time" price of 10.64. This matches the price you will get from us in the morning Data Update.

Over the years there have been major consolidations in ranks of data providers. We use Interactive Data Corp, the giant of the industry, who has over the years absorbed a number of other data vendor.

Also this morning the 12th, the NASDAQ site (the original collection source of all mutual fund prices) shows a major problem in the ICLLX prices showing last night at more than 10 x the correct price. Also, the chart is missing adjustment for the 12/17/09 dividend.
In Summary

Price quality is important: 60% of FT revenue goes to the preparation of data from the best available sources and the hand work we must do in-house for further correction.

  • We call the fund companies directly and get corrections when needed.
  • We also subscribe to institutional services that provide some, but not all, corrections.

It is surprising that, over the 20-years we have been in business, that, other than FastTrack, quality mutual fund prices remain elusive.

FastTrack System Status-January 11 ,2010 7:08 PM Eastern time

The evening update for January 11th will be late. Please expect the data update at 8:00 to 8:30 PM eastern time.

FastTrack System Status-January 8 ,2010 7:08 PM Eastern time

The evening update for January 8th  is now available.

FastTrack System Status-January 7 ,2010 7:10 PM Eastern time

The evening update for January 7th  is now available.

FastTrack System Status-January 6 ,2010 7:10 PM Eastern time

The evening update for January 6th  is now available.

FastTrack System Status-January 5 ,2010 7:12 PM Eastern time

The evening update for January 5th  is now available.

FastTrack System Status-January 4 ,2010 7:30 PM Eastern time

The evening update for January 4th  is now available.

Link to 2009 logs